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With nearly fifty years experience in delivering first-rate travel services to corporations large and small, Portman has developed an enviable reputation in becoming one of the largest travel management companies in the UK. At Portman we have a single, critical purpose in ensuring our clients travel programmes work at their best for the travellers, travel bookers and the corporation itself. Simply put - we help our customers buy smarter. Achieving this aim demands a unique balance of human expertise, commercial insight and practical application, so that we consistently improve the effectiveness of customers' travel programmes. As a leader in travel management solutions Portman possesses many strengths, formidable buying power, a tradition of service excellence, and an attitude that places the customers' perspective at the heart of our service response. Smart people Travel management means providing quantifiable corporate values as well as producing the outstanding service demanded by today's travelling executives and travel arrangers. We have developed a strong service delivery culture based on clear values; Portman people must be committed, flexible, creative, spirited and savvy. This is the experience our customers expect, whether consulting with the travel experts based throughout our extensive branch network, being assisted with online transactions by our dedicated fulfilment team, or seeking emergency help from our specialist 24-hour service. Smart thinking Uncertain political climates mean that companies today have a keen sense of duty of care to their travelling employees, whilst travellers themselves are more sensitive than before to the pressures of doing business internationally. We want to minimise the hassle and uncertainty for travellers, their families and employers. This thinking helped us develop services such as Portman alerts, whereby we instantly transmit breaking news that may affect travel plans to customers' mailboxes. And in response to the planet's growing environmental challenge we launched the Portman Forest a ground breaking ecoSmart scheme designed to enable and encourage our customers to offset their CO2 emissions generated by domestic and international travel by supporting renewable energy, energy efficiency and sustainable forestry projects around the world. Smart business Portman solutions are always tailored to customers' specific needs. We create compelling service blends that incorporate the wealth of human expertise found throughout our network, together with LiveWire, our highly cost-efficient online service, which shows users the widest choice and best available fares in a single simple display. Worldwide we extend our service capability through more than 6,000 partner offices in over 70 countries, as founder shareholder in RADIUS, the global travel company. Our customers can travel reassured that whenever they need help, wherever they may be, the strongest resources are available to solve the problem. Get smart At Portman we want to be recognized as the smartest in the business. We have an attractive and successful story to tell; one which continues to gain momentum across the spectrum of corporate audiences for whom Portman signifies the smart choice in travel management.
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