Travel Software to streamline your Business!
Founded in 1992 by Mr. Thomas Boffo, HitchHiker is the recognized leader in providing collaborative tariff management solutions for all types of travel businesses in every major market.
HitchHiker looks back at a rich history of innovation and growth, which has led the company to become a true industry leader. Today, HitchHiker boasts more than 45 professionals, who are dedicated to providing the highest level of customer service, support, knowledge, experience and technology for optimising any travel business.
HitchHiker has leveraged its extensive experience to deliver a comprehensive range of solutions to empower every aspect of travel technology solutions. By using HitchHiker solutions, organizations of all sizes -- including small and midsize enterprises -- can reduce costs, improve performance and gain the ability to respond to the ever-changing business needs of today.
To ensure the position as a technology leader, HitchHiker constantly invests in its development team, which as a result, always profits from new and exciting technologies. Based in Frankfurt am Main, Germany, HitchHiker supports the most demanding travel corporations locally as well as major travel vendors in more than 25 countries worldwide.
HitchHiker sees effective corporate business policy as critical in achieving corporate goals, which in turn increases the company's own value. Naturally, openness about the company's business principles, practice and structure is itself an important element in HitchHiker's policy.
At HitchHiker, we believe that we have a responsibility to maintain customer and employee confidence in the company's high standards. This confidence is essential to everything we do in business and allows us to measure our level of success.
HitchHiker is member of Open Axis and ÒDRV - Deutsch ReiseverbandÓ. Since 2005 HitchHiker is a Microsoft Gold Partner and additionally received the Microsoft Web Development Competence in 2010. Most of the HitchHiker developers are Microsoft Certified Professionals and Microsoft Certified Trainers.
Our Vision:
Our aim is to simplify and automate your business with high performing standardised software applications.
Simplify:
Accelerate information delivery with easy to use and integrated systems, a single point of entry and offline databases. We need to know how your business is working, what competitors are doing, and where the markets are going. Right now, and not next month.
Standardise:
Standardising software significantly lowers the cost of implementation, maintenance, upgrading and training and advantageously increases adaptability. Plus, with standard applications, training becomes more streamlined, applicable and comprehensible, which further reduces costs.
Automate:
Our product suites comprise an array of applications engineered to work together. The visualFares product suite for example, improves operational efficiency with automated applications.
Our focus is on delivering standard solutions to facilitate transactions between suppliers, resellers and consumers of the tourism industry.
Each customer is unique!
Our customers are consolidator, tour operator, airlines, online portals and the likes.
To name a few: Airfrance, Affinion, Airtrade, Bravofly, Carlson Wagonlit Travel, ClubTravel, Cheaptickets, cooptravel.co.uk, ebookers, FCM Travel, govoyages.com, Grand Circle Travel, Hogg Robinson, Hotelplan, Key Travel, Kuoni, Lufthansa Systems, STA Travel, Travix, TUI Travel plc
Our Solutions
e2e Travel Package
in cooperation with ISO Travel Solutions
The e2e - travel package provides a full service solution for small and medium sized
tour operators based on the tourism systems from ISO Travel Solutions and
HitchHiker. It contains all necessary functionality for (online) purchase of flights and
other services to dynamically package and sell your tourism products online.
Highlights
• Combination of sophisticated solutions: PACIFIC and TeMyra.XML (hosted Flight API)
• Software as a Service – solution: hosting, administration, maintenance, updates and backups – all inclusive
• Cheapest and shortest flight segments with GDS -, charter and low cost tariffs
• Scalable solution that can be extended modularly based on individual requirements
• Available at € 2.50 per pax
EcoDisplay & FareMixx
powered by VAYANT Travel Technologies
The EcoDisplay represents the next generation airfare pricing and shopping engine. It enables you to retrieve net fares from visualFares Entry as well as available published fares - fully priced, including complete taxes and fees. Everything from one single provider - HitchHiker!
Within a one-way or return flight the system allows the combination of multiple scheduled flights (FareMixx). You can specify whether such a combination is allowed or not and if so from which point of the journey. Thus, the system creates new and favorable routing options, which are especially interesting for complex routings. In the past constructing this kind of routings would have required an experienced travel agent.
The EcoDisplay is an optional module to the HitchHiker Flight API, which also offers WebFares, Charter Fares and Allotments.
HitchHiker Flight API
The Flight API is a fully integrated flight backend service, which allows you to query fares from all major fare sources, check the fares for availability and book them.
Our Flight API enables you to obtain fares from low-cost carriers (WebFare Engine), charter carriers (Charter Engine), published, negotiated, corporate and CAT35 fares (from all four GDS’), guaranteed availabilities via the visualFares Alltoment Manager and NetFares exported from visualFares Entry or 3rd party fare databases.
The Flight API provides an interface, which can be combined with a user-friendly HitchHiker front-end (TeMyra.Agent or TeMyra.Consumer). It can also be accessed by any third party system such as tour operator systems, web applications or third party applications for e.g. dynamic packaging.
TeMyra.net
TeMyra.net is a customizable standard frontend, which provides optimal functionalities for your business to customer sales. TeMyra.net for flight is predominately dedicated to flight consolidators, tour operators and travel agencies with high requirements on flexible, user friendly and high adaptable booking engines for flight requests, reservations and for all kinds of faretypes.
Fingerprint your web without investing in special hardware or personal. As TeMyra.net products are in general hosted products, HitchHiker will ensure necessary hardware such as web servers, IBE servers and SQL servers. A user requires either Microsoft Internet Explorer v8.0 (or higher), Mozilla Firefox v3.6 (or higher), Safari, Chrome or Opera.
TeMyra.Agent
TeMyra.Agent is a flight query and booking tool for business to business sales, designed for the needs of travel consultants. This white-labelled frontend can be completely customised to your individual needs and corporate design. By using this ergonomic platform, call centre and counter staffs do not have to work with cryptic frontends. Through the fully graphical user interface as well as easy and intuitive user guidance, all consultants can query and book the best flights within the shortest time.
TeMyra.Agent consists of an available fares query, a fare display and a booking manager. In the first module only availability checked tariff options are returned, including all applicable taxes and fees. These fares can be booked right away. The ‘fare display only’ option returns fares without availability check, taxes or fees. For available fares you can view fare rules and additional information such as flight duration, mileage and baggage information, etc. In the booking manager you can view and manage your bookings and details throughout the entire booking process up to the ticket order.
TeMyra.Consumer
TeMyra.Consumer is a white-labelled end-consumer web that enables flight bookings in only 3 simple steps: query, fare display and booking (plus separate confirmation page if required by law). During this short booking stretch ergonomic and haptic designs are applied to the usability factor, making sure that there are no obstacles, which might make the customer want to abandon the booking process. Extensive studies, conducted by an external research institute, have proven that this simplified user-guidance leads to considerably higher conversion rates. Intuitive and user-friendly workflows with transparent information ensure higher booking volumes.
TeMyra.Consumer is a completely embedded product, which does not make use of iFrames or scroll-bars. Light-boxes instead of pop-up windows provide for easy and intuitive handling. The tool can be integrated seamlessly into your existing corporate frames. Customer specific adaptations as well as individual diversifications keep the product up to date and in line with current market requirements.
visualFares Flight Entry
The visualFares Flight Entry is an all-round fare management application that guarantees fast entry, loading, editing and distribution of your own negotiated fares. You can import contracts loaded by airlines or other consolidator and subsequently apply complex calculation models.
You may distribute the fares to an Internet Booking Engine, a 3rd party application (mid & back office) or to your customer using the HitchHiker export functionalities. Furthermore, HitchHiker offers a direct export into the GDS Amadeus.
visualFares Ticketing Automation
The visualFares Ticketing Automation tool automates your entire ticketing process for net and published fares. Starting from reading the PNR, through price calculation up to the preparation and printing of the ticket. The system prepares the complete ticket shell, performs ticket printing/e-ticket and generates a neutral backoffice file for seamless processing into any third party mid- and back office system.
This multi-GDS application can be used 24/7 with a capacity of approximately 1.000 PNRs per day. An easy-to-use and self-explanatory graphical user interface provides for a user-friendly application with numerous adaptable options for a highly customised but automated workflow.
To find out more about the solutions and services we offer, please visit on our homepage www.hitchhiker.com or send a request to sales@hitchhiker.com.