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New Trends in Duty of Care By Kevin Iwamoto. Hear more at 'Risk-managing Your Meetings Programme' (MT7) on Tuesday, Feb. 7th, 14:50-15:40

It was really eye-opening to read the recent survey results conducted by the Business Travel Show, that even though 40 per cent are now responsible for managing meetings spend, more than half (59 per cent) still do not have a strategic meetings management policy (SMMP) in place. It is especially amazing considering that the UK has just about the strongest legislation in place for corporate responsibility –the UK Manslaughter Act.  And make no mistake, the Act applies to meetings and events --basically any activity that your company organizes that involves employee participation.

Having a Duty of Care program as part of your overall meetings program is critical. However, if you don’t have a meetings policy in place – it’s difficult to have a semblance of a meetings program. Today, it’s really critical to have a centralized system for registering all of your company’s meetings. And, it’s important to have and integrated and holistic strategic meetings management (SMM) systems that instantly put information about travelers whereabouts at your fingertips and then allow you to launch established processes to make alternate travel arrangements for those in harm's way.
 
The recent Ash Cloud incident served as a wake-up call for a lot of companies on the Duty of Care front. And I'm happy to see that more companies are for the first time interested in incorporating Global Duty of Care plans for meetings and working with other areas of their companies to make it a reality.

I will discuss Duty of Care and other Meetings Risk issues in my upcoming session at the Business Travel Show in London from Feb. 7-8, in the "Masterclass" session that I'm leading:

- Risk-managing Your Meetings Programme (MT7) on Tuesday, Feb. 7th; 14:50-15:40 pm

I am looking forward to hearing from participants how they’re dealing with these important issues.

Kevin Iwamoto
Vice President, Enterprise Strategy
Starcite