Speakers include:

Richard Quest

CNN

Journalist, international business anchor and reporter

Richard Quest Journalist, international business anchor and reporter

Speakers include:

Simone Buckley

Institute of Travel & Meetings (ITM)

CEO

Simone Buckley CEO

Simone has a wealth of experience in the business travel industry having held various roles over the last 18 years, in operations, account management, sales and marketing at Travel Management Companies. Most recently Simone co-founded the travel consultancy, Bouda, where she was Director of Travel Programme Optimisation and worked with a number of companies in a Travel Manager capacity. Previously she held the position of Managing Director at Capita Business Travel where she was responsible for the strategy, sales and overall management of the company targeting both the public and private sector. During this time she was appointed onto the Executive Board of the GTMC where she chaired the Surface Transport Working Party and worked diligently with her peers on leading industry initiatives. Simone has both national and global experience previously holding senior positions at Carlson Wagonlit Travel, Rosenbluth International and HRG.

Amanda Kotenko

American Express Company Global Business Travel

Vice President and Head of Client Management, UK

Amanda Kotenko Vice President and Head of Client Management, UK

Amanda Kotenko plays a vital part in driving the growth of American Express within the UK, as well as other primary markets across Europe, Africa and the Middle East. As Vice President and Head of Client Management, she oversees local, regional and global client accounts.   Appointed to her current position in January 2008, Amanda says her “laser focus” on customers and desire to achieve mutually valuable solutions has helped her retain and grow an engaged customer base. An experienced negotiator and relationship manager, she drives results by fostering a collaborative environment within her group and with business partners. She firmly believes that growth comes from achieving the right balance between customer and shareholder focus. As a senior member of the Global Business Travel UK Leadership Team, Amanda works closely with other leaders to optimize cross-functional activities, create solutions and deliver outcomes benefitting American Express customers, shareholders and employees alike.  Amanda has been with American Express since 2000, managing key oil industry accounts and leading the Retail and Everyday-spend sector for Global Merchant Services prior to joining Business Travel in February 2007 as Head of Multinational Client Management. Amanda spent five years with Esso Petroleum Company (ExxonMobil Corporation) before joining American Express.

Sarah Makings

KPMG LLP

European Category Manager, Procurement

Sarah Makings European Category Manager, Procurement

Jonny Shingles

Egencia UK

Managing Director

Jonny Shingles Managing Director

Jonny Shingles is responsible for Egencia UK, managing activities on a day-to-day basis. With the business now firmly established in the UK market, his objective is to broaden and grow the client base whilst continuing to evolve the best travel solutions for the business community, using a combination of innovative technology and exceptional service. Prior to Egencia, Jonny was part of the senior team responsible for the launch of Jet Republic, a start up in the Private Jet Industry. Additionally, he has worked at Mergermarket, part of the Financial Times Group, where as the Global Head of CRM he was responsible for the Account Management and Service strategy across 2,500 clients. Jonny’s career began in the Royal Air Force as a fighter pilot, then he went onto instructing fast jet instructors before leaving to complete an MBA at London Business School.

Some traditional airlines have started official consultations with TMCs about selling tickets through channels that bypass the GDSs – yet some low-cost carriers are embracing GDSs for the first time. What do all the changes mean, and will they make corporate clients winners or losers?

Speakers include:

Hamish Broom

Sabre Travel Network

Commercial director EMEA airline distribution

Hamish Broom Commercial director EMEA airline distribution

Hamish Broom is Sabre Travel Network’s commercial director of airline distribution in Europe, the Middle East and Africa. Broom has managed Sabre’s commercial relationships with airlines for the last decade. Originally from New Zealand, Broom has been part of the Sabre Travel Network team since graduating from the University of Birmingham in 1986. Among his previous roles, he was head of Sabre’s regional travel suppliers account management team and, most recently, was e-commerce and business development manager. Broom has also worked with Sabre travel agencies in UK, Ireland and Netherlands in a variety of sales and account management positions.

Amon Cohen

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Specialist Business Travel Writer

Amon Cohen Specialist Business Travel Writer

Amon Cohen is a specialist business travel writer. He is contributing editor to Business Travel News, the US journal for travel managers, and writes for numerous other publications, including Supply Management, as well as penning a regular column for Buying Business Travel. In addition to his journalism, Amon is a copywriter for many companies in the travel industry. His range of work for corporate clients includes white papers, customer newsletters and website copy. Amon is also well known as a conference moderator. He has hosted (and planned) dozens of events for industry associations such as the Guild of Travel Management Companies, Association of Corporate Travel Executives and Institute of Travel & Meetings. As well as all the above, Amon runs Travel Media Training, a business which provides specialised media training for travel professionals.

Mark Cuschieri

Institute of Travel & Meetings (ITM)

Executive Director EMEA Travel Management UBS and Chairman of Industry Affairs

Mark Cuschieri Executive Director EMEA Travel Management UBS and Chairman of Industry Affairs

Jerry Dunn

easyJet

Distribution Development Manager,

Jerry Dunn Distribution Development Manager,

Jerry Dunn joined easyJet as Distribution Development Manager in November 2006 to explore and develop third party distribution opportunities. His main focus has been on negotiating and delivering the GDS deals with Galileo, Amadeus and Sabre to drive incremental bookings from the managed corporate travel sector, but other distribution channels have also been established via aggregator booking systems connected to the easyJet XML API. Jerry has worked in the travel industry for over 20 years, having held a variety of positions including at Opodo (Head of Distribution), Worldspan (Business Development Non-Air Suppliers), and Galileo (e-commerce Business Development EMEA) among others. Jerry graduated from Brighton University in 1987 with a BA (Hons) Business Studies degree and started his career in travel at Trailfinders 2 years later.

Nick Reynolds

HRG

Head of Commercial and Service Delivery

Nick Reynolds Head of Commercial and Service Delivery

Be the first to hear the findings of benchmarking study into business travel practices in the legal sector and how firms are responding to the challenge of climate change. This study was facilitated by the Legal Sector Alliance, an inclusive movement of law firms committed to working collaboratively to take action on climate change. This session will assist buyers to better understand the synergies between achieving better business travel outcomes and managing emissions.

Speakers include:

Richard Boardman

Reed & Mackay

Director

Richard Boardman Director

Jonathan Green

3SIXTY Global

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Jonathan Green -

Jonathan has over 10 years' experience in business travel management, sustainability and carbon accounting. With this skillset he is uniquely placed to advise how travel programmes can be procured and optimised using a sustainable approach. Originally an auditor he is intellectually curious, an accomplished listener with solid business, technical and process skills, and has an innate desire and commitment to business improvement. He is a PRINCE 2 Practitioner and has taken ISO14001 training.

Micael Johnstone

The Legal Sector Alliance

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Micael Johnstone -

Speakers include:

Nicola Lomas

Omnicom Group

Director of Corporate Travel Services

Nicola Lomas Director of Corporate Travel Services

As Director of Corporate Travel Services for Omnicom Group, a leading global advertising and marketing communications services company, Nicola is responsible for supplier selection, and contract negotiation and management across EMEA and APAC. Nicola's career has been almost exclusively in the travel industry, starting at a small boutique travel agency in the early 90's, and leading to positions within American Express Travel and American Airlines, with a brief diversion into catering when she started her own company with a very British theme. Nicola returned to the UK after almost two decades in Texas, and now calls London home.

Corin McGrath

Royal Mail Group

Best Practice Director, Group Procurement

Corin McGrath Best Practice Director, Group Procurement

John Melchior

Travel Group Consulting

Managing Director

John Melchior Managing Director

John Melchior is an experienced senior executive with vast experience from all aspects of the travel industry. Experience includes senior positions in areas of general management and sales and marketing, including launching of new companies and products, responsibilities for driving change and supervision and motivation of large number of staff. Now Melchior is an industry leader with lots of International experience, including negotiations at top level all around the world. John Melchior has earned an international reputation as a speaker on industry issues from his numerous appearances at conferences and seminars around the world.

Is your company prepared to take action within your travel programme in the event of further economic downturn? Find out how TMCs can help with contingency planning, risk mitigation and cost savings to help you offset negative economic effects.

Presented by:

Speakers include:

Jonny Shingles

Egencia UK

Managing Director

Jonny Shingles Managing Director

Jonny Shingles is responsible for Egencia UK, managing activities on a day-to-day basis. With the business now firmly established in the UK market, his objective is to broaden and grow the client base whilst continuing to evolve the best travel solutions for the business community, using a combination of innovative technology and exceptional service. Prior to Egencia, Jonny was part of the senior team responsible for the launch of Jet Republic, a start up in the Private Jet Industry. Additionally, he has worked at Mergermarket, part of the Financial Times Group, where as the Global Head of CRM he was responsible for the Account Management and Service strategy across 2,500 clients. Jonny’s career began in the Royal Air Force as a fighter pilot, then he went onto instructing fast jet instructors before leaving to complete an MBA at London Business School.

Rail, car rental and taxi/chauffeur-drive add up to a much bigger slice of total travel costs than many companies give credit for. Come and learn how your fellow buyers are getting their arms around this often overlooked area of spend.

Speakers include:

Mark Avery

PwC

Head of Business Services

Mark Avery Head of Business Services

Within PwC I have responsibility for a number of central business functions all of which have a very strong customer service and procurement focus. With responsibility for some significant areas, such as UK Travel Management, Meeting and Event Services, UK Training Centres (residential and non-residential), Corporate Charge Card, Business Insurance, Car Fleet, Video Conferencing and Ground Transportation to name but a few. PwC UK have a strong focus on Corporate Responsibility put simply, “We intend to lead our industry in integrating corporate sustainability into all aspects of what we do – ranging from the advice we give to clients, to our contributions to public policy, being a great place to work, minimising our environmental impact and working with our suppliers and local communities”. PwC’s Travel and Meetings programmes are class leading with high levels of compliance to buying channels and high levels of customer satisfaction. The firms Meetings and Events programme has been developed to deliver a process frame work for users as well as suppliers. I started my working life, working and studying to be a Mechanical Engineer, designing Power Stations! before moving into general business management and the Corporate Travel and Meetings world.

Monica Dingwall

William Hill

Contract Manager

Monica Dingwall Contract Manager

Fully MCIPS accredited, and working in Purchasing & Supply since 2001 first working for an SME and then for HSBC, Atkins Global and now at William Hill. Categories I have manage include traditional toys to garden sheds, educational furniture to catering & vending services, Business Travel and recently a range of soft services. I now work for William Hill within an Indirect Buying team as a Contract Manager responsible for contract management, supplier relationships and customer management. I believe passionately in the role of Procurement and effective SRM and the benefits they can bring in the Travel space.

Paul Revel

Buying Business Travel

Editor

Paul Revel Editor

Paul joined Buying Business Travel as editor in August. He was previously at TTG Media, most recently as web editor and before that as chief sub-editor on the ttgluxury and ttgbusiness magazines. He started in journalism as a news reporter and then arts editor on regional papers for Newsquest Media, having previously worked for more than 10 years in theatre production for West End and touring shows.

There are examples of companies which have made a spectacular success of globalising their travel programmes – and just as many which have made a right hash of it. This session gets down in the weeds to understand both the do’s and the don’ts of taking your programme multinational.

Speakers include:

Karen Hutchings

AIG

Senior Director – Global Head of Travel, Meetings & Events

Karen Hutchings Senior Director – Global Head of Travel, Meetings & Events

Like it or not – and for many the answer is not – travel managers are increasingly having to deal with consolidated airline entities, such as transatlantic joint-ventures. This forum exchanges ideas on how to deal with far more powerful supplier blocs than has ever been the case before.

Speakers include:

Mark O’Brien

TCG Consulting

Director and Partner EMEA

Mark O’Brien Director and Partner EMEA

Mark has worked in the European business travel industry for 24 years and held director level positions at the leading travel management companies prior to joining TCG consulting as a partner in 2010. He has a breadth of experience across the European market working with multi-national clients such as Sony Europe, National Grid, BAE Systems, News Corporation and Logica. Mark also co-founded Barringtons International, a business travel consultancy for the public sector to review, implement and manage government travel programmes culminating in significant and demonstrated cost savings. Mark’s experience in leading global travel strategies across borders from North America to Europe, the Middle East and Asia Pacific has enabled clients to control their travel spend, increase policy adoption and gain a high return on their investment. Mark specialises in corporate travel strategy; global travel services and assessment; travel-payment and expense integration; agency, airline and car rental sourcing; and policy communication. Mark is responsible for TCG corporate management and direction in EMEA, as well as managing his team of consultants & analysts, key client partnerships and engagements. Mark lives in London and has 3 children - Twins David & Georgia, age 9 and his eldest daughter Lauren, age 12. He is an ex semi-professional rugby player and enjoys all forms of sport including Tennis, Swimming and Motor Racing.

Every year, travel managers and hotel suppliers go through a fiddly, time-consuming RFP process – but is it worth the effort? Compliance levels for hotel bookings remain frustratingly worse than for air. Could there be a better way to negotiate, or should you simply set travellers a destination cap? And is dynamic pricing worth revisiting?

Speakers include:

Michael Hill

The Coca-Cola Company

European Travel Manager

Michael Hill European Travel Manager

Michael is an travel industry veteran of over 20 years. He started his career with British Airways during which he worked within Sales & Reservations, and the Commercial Ticketing Desk. Having left BA Michael then worked for established TMCs where he held senior Operational roles within Rosenbluth International American Express, Ayscough Travel and NIS Europe, where he was laterally Director of Account Management. In 1997, he became EMEA Travel Manager for EDS where he worked for 2.5 years before their takeover by HP. He took the role of Global Travel Manager with the Intercontinental Hotel Group, before his current position as European Travel Manager for The Coca-Cola Company. Michael is passionate about his role and takes a very hands-on approach to his customer service focus.

A small but growing number of opinion-makers say travel programmes will only survive if travel managers give travellers more autonomy, ranging from letting them use their favourite apps all the way to permitting travel bookings through the channels of their choice. Is this the road to survival - or the superhighway to madness? And how can you accommodate traveller demand for more choice while meeting your own strategic goals?

Speakers include:

Torbjörn Erling

IKEA

Meeting & Travel Manager

Torbjörn Erling Meeting & Travel Manager

Buyers who start to centralise meetings management in their organisation can quickly attract hostile reactions from PAs, marketing departments and other stakeholders who think they can do the job better. Strap on your tin hat as we tiptoe through this emotive minefield and plot a triumphant exit.

Speakers include:

Marcel Schouten

Marcel Schouten Event Management

Event Consultant

Marcel Schouten Event Consultant

Sophisticated travel managers are understanding that getting the very best out of their travel programme means integrating and analysing data from different sources, but that can be easier said than done. Engage with your peers to figure out how and where to consolidate your data, and then how you can use your enhanced reporting to gain even deeper insights from the numbers.

Speakers include:

Nicolas Borel

opTmo Travel Management Outsourcing

Director

Nicolas Borel Director

Nicolas spent most of his career at AIR FRANCE-KLM, where he lastly was Corporate Sales Manager. Then he moved to purchasing as Travel Manager at SITA before founding opTmo, a company providing organizations with advisory and operational tools to better manage their travel programs.

Employers now take good care of the health, safety and security of their regular travellers – but the same duty of care basics are sometimes overlooked when it comes to group travel. Learn how to put that right, and about mitigating other risks associated with meetings & events, including the new Bribery Act, contractual terms & conditions, and VAT compliance.

Speakers include:

Kevin Iwamoto

Starcite

Vice President, Enterprise Strategy

Kevin Iwamoto Vice President, Enterprise Strategy

As Vice President, Enterprise Strategy, Kevin Iwamoto guides StarCite's overall global strategy for engaging with buyers and suppliers and next generation technology development. He also works globally with key influencers across industries to raise awareness of the benefits of strategic meetings management. In August 2011, Iwamoto edited and contributed content for the first published book on Strategic Meetings Management called, Strategic Meetings Management Handbook: From Theory to Practice. Prior to joining StarCite, Iwamoto was a key senior category manager in the Hewlett-Packard Global Procurement Organization’s Travel & Meetings Team. Over an 11 year timeframe, he managed numerous global travel categories for HP including Airlines, Car Rental, and Ground Transportation-Parking. His last portfolio of global spend management responsibility was over $1.2B USD, overseeing HP’s Global Corporate & Meetings Card, Hotels & Meetings categories. Iwamoto is also a former President & CEO of the Board of Directors for the Global Business Travel Association (formerly NBTA), the largest worldwide business travel association and has been honored with every major business travel industry accolade, including in 2009, the NBTA’s Industry Icon Award becoming only the 6th recipient of this exclusive award. He has been recognized by Business Travel News’ as a Best Practitioner a record 3 times and named top 25 Most Influential Executives for both MeetingNews and Business Travel News. Mr. Iwamoto holds a bachelor's of science degree in business administration from the University of Hawaii, Honolulu and a Global Leadership Professional (GLP) Masters designation from the Wharton School of Business. Iwamoto is a sought after industry spokesperson representing business travel interests globally to the U.S. Congress and the media, including NBC Nightly News, CBNC, Bloomberg, Financial Times, USA Today, The New York Times, The Wall St. Journal, and other publications and media outlets. He is also highly sought after to speak at industry events and writes a popular industry blog on SMMP which recently won the 2011 Silver Magellan Award from Travel Weekly.

Speakers include:

John Dickens

NEC Europe Ltd

European Shared Service Centre Manager

John Dickens European Shared Service Centre Manager

For past 3 years, European Shared Service Centre Manager at NEC Europe. New Build. Prior to this responsible for Centralised Pan European Bill to Cash operation for Global Crossing Telecommunications – 8 years 3 years both creating & deploying and operationally running Pan European Transactional Shared Service Centre for Wang Global (now Getronics) 14 years in various roles with Barclays Bank Regular speaker on Shared Service deployment and operations for last 14 years.

Airports – facilities and efficiency
Airlines – comfort, preferred carriers and quality
Low cost or full service flights?

Serviced apartments
Comfort v. price
Arranging meeting and conference rooms

Documentation, including passport, visa and health regulations
Avoiding hidden charges
Effective use of the internet and the Travel Management Company

Keys to successful program Buy-in (both from above and below), Deployment and Implementation. Hear from a meetings technology expert who has successfully deployed a number of global meetings programs.

Presented by:

Speakers include:

Tim Bull

Starcite

Senior Director - Strategic Account Management, EMEA

Tim Bull Senior Director - Strategic Account Management, EMEA

Gary Naylor

Starcite

Director, Account Management, EMEA

Gary Naylor Director, Account Management, EMEA

Join Travelport for an informative session that will take a look at the current trends in the industry.  Our Travelport representative will then be joined on stage by two other industry experts – a travel buyer and the Chief Executive of a Travel Management Company for a panel discussion on the key challenges they are each expecting to face in 2012.

Speakers include:

Torbjorn Erling

IKEA Group

Global Meeting and Travel Manager

Torbjorn Erling Global Meeting and Travel Manager

Simon Ferguson

Travelport

Managing Director, UK & Ireland

Simon Ferguson Managing Director, UK & Ireland

Simon Ferguson joined Travelport in September 2011 as Managing Director for the UK & Ireland, Travelport’s second largest country territory. Prior to this he spent 20 years in business and consumer media, in a range of senior management positions. During 8 years as Chief Executive of the Travel Weekly group, he developed gazetteers.com, the UK’s largest online information resource for travel agents, and founded and launched Travolution, the leading media brand for the online travel sector. In 2009 he led a management buyout of Travel Weekly from FTSE-100 company Reed Elsevier. Prior to the travel industry, Simon spent 8 years in technology media, launching the UK’s first online B2B e-commerce platform for the IT sector in 1998. With a passion for travel, technology and media, Simon believes leading Travelport’s UK business into its next phase is one of the most exciting challenges in today’s industry.

Stephen Norris

Flight Centre (UK) Limited

Corporate Managing Director

Stephen Norris Corporate Managing Director

Ian Taylor

Travel Weekly Group

Executive Editor

Ian Taylor Executive Editor

A vast amount of time and effort goes into negotiating hotel rate programmes and still more effort goes into quantifying the value of all of that effort - but are you really saving? For too long travel managers have worked hard at negotiating corporate rates and then made the mistake of assuming that those rates will automatically return savings. Our industry has to take a serious approach not just to process but to performance. Negotiated rates create potential savings, compliance to those properties deliver actual savings. This workshop challenges the basis of savings calculations and methodologies and looks at where the real, quantifiable savings lie and how to get to them.

Attendees will leave with a greater understanding of how to convert potential savings into actual savings!

Presented by:

Speakers include:

Jean Squires

Lanyon Inc

Director Business Development EMEA

Jean Squires Director Business Development EMEA

Jean’s industry involvement started with British Midland over 25 years ago.  Having joined Hogg Robinson Travel as a business travel consultant, she moved to branch manager before becoming part of the newly formed Account Management team responsible for clients including National Grid Company, Courtaulds plc, ABB and Hewlett Packard. Having then worked in a Business Development role, she was appointed Head of Strategy and Planning before being asked to join a new department which evolved to become HRG Consulting.  As Head of Hotel Consulting, Jean was responsible for implementing processes and procedures to deliver negotiated hotel rate programmes for clients as diverse as Ericsson, Astra Zeneca, MARS, Shell, Deutsche Bank, Rolls Royce plc, HSBC and Barclays Bank plc. Jean joined Hotelscene in 2008 and created the Consulting Plus department, delivering bespoke outsourced projects to corporate clients such as NokiaNSN and KPMG.  She also delivered regular webcasts on a variety of industry related subjects and produced several white papers to help corporate clients achieve their business objectives.  She joined Lanyon in January 2011 as Director of Business Development EMEA to expand the profile and penetration of the company within this region. Jean is also now a qualified Personal Fitness Trainer and finalising case studies for qualification as a Life Coach.

Speakers include:

Jimmy Bradley

Kelly Group

Deputy Finance Director

Jimmy Bradley Deputy Finance Director

Jon West

HRS

Managing Director, UK & Ireland

Jon West Managing Director, UK & Ireland

After a successful career advising corporates on Internet strategy, Jon West was approached by HRS in 2009 to run their London office. One might think rapidly growing HRS UK whilst introducing self-service solutions which have revolutionised the Corporate Travel Market would be enough, but Jon is now leading the HRS campaign to better equip the industry for the future by highlighting the importance of cost of distribution.

Speakers include:

Raj Sachdave MCIPS

Capita Business Travel

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Raj Sachdave MCIPS -

Speakers include:

Ian Chaplin

thetrainline.com

Head of International

Ian Chaplin Head of International

Clare Morrissey

thetrainline.com

Head of Account Management

Clare Morrissey Head of Account Management

A panel session chaired by Julian Mills, CCO of Vibe Software Ltd, will discuss the future of content aggregation in the corporate booking tools arena.  With so much content required by the travel buyer and no one source for that content, Julian will be joined by Travelport GDS, Bouda Corporate Consultancy and a Corporate Travel Buyer to discuss the challenges and the solutions that are in the market both today and in the future.

Speakers include:

Julian Mills

Vibe Software Ltd

CCO

Julian Mills CCO

Julian Mills has over 20 years’ experience in the corporate,leisure, airline and travel technology industries. He previously held senior management positions with Seaforths Travel, TelMe Farebase, Amadeus and Travelport before taking up the role of CCO at P&P Group in 2011. Julian has played a major role in the introduction of online booking technology on a global basis to both the business and leisure verticals including the launch of the first UK based corporate booking tool in 1995.

Clare Murphy

Bouda

Director

Clare Murphy Director

During a successful career in the travel industry Clare has built a strong reputation as an expert specialising in sourcing strategic travel solutions. She spent 12 years at Travelport as Head of Customer Sales working with UK and Global Travel Management Companies to deliver leading edge technology for their corporate clients. More recently she held the position of Commercial Director at Capita Business Travel where she led the Account Management team to deliver excellent customer service to their customer portfolios as well as being responsible fo strategic product development. Since starting Bouda, a professional services company specialising in business travel, Clare has helped numerous corporations make the right decisions about suppliers, policy, processes and travel technology.

Management demands are up as business remains tough. Controlling costs is critical. Inaccurate and incomplete information makes it difficult to control rogue traveler behavior and to meet management's budget demands. Static data makes it hard to make smart decisions in order to meet objectives.

Here is some good news for you.  Cornerstone's C3 data management application gives you the information you need, quickly and easily.

Speakers include:

Kyle Moser

Cornerstone

Vice President, Business Development - Global Markets

Kyle Moser Vice President, Business Development - Global Markets

Kyle Moser has been instrumental in helping Cornerstone achieve at least a 20% growth in sales each year since he’s been with the company. As Vice-President of Business Development and Consulting, he spends a great deal of time helping clients to leverage the full power of Cornerstone products. He is also one of the key drivers behind Cornerstone’s plans to establish new relationships and transition from a product-oriented company to a service organization. Kyle started his career in 1984 with Chase Manhattan Bank in New York. He went on to take positions with Republic National Bank of New York and Academic Management Services of Providence, Rhode Island. In 1992, Kyle moved to the Indianapolis area to serve as president of America’s Tuition Assistance Corporation, a subsidiary of USA Group, Inc. In 1996, Kyle’s entrepreneurial drive led him to form his own sales-process consulting company and eventually become a founding partner of Creating Buyers, LLC. In that capacity, he served as a sales consultant to Cornerstone in 2004 and liked what he saw. The following year, he joined the team. Kyle holds a bachelor degree in Business administration with a concentration in finance from Adelphi University and an MBA with a concentration in finance from Hofstra University.

Speakers include:

Olivier Mindren

Traveldoo

Co-founder & Vice President Marketing

Olivier Mindren Co-founder & Vice President Marketing

As Vice President of Marketing at Traveldoo, Olivier Mindren is responsible for spearheading product strategy and product marketing. Olivier is regularly invited to speak at technology conferences for corporate travel and eProcurement. Olivier Mindren is a graduate in Electrical Engineering from Grenoble Institute of Technology. He also studied electrical engineering at McGill University, economics, finance and political sciences at Sciences PO Grenoble.

Speakers include:

Aaron Gowell

Silverrail

Co-founder & CEO

Aaron Gowell Co-founder & CEO

Prior to founding SilverRail in 2009, Aaron built one of the largest travel technology companies in the US: National Leisure Group (NLG), a $1bn ecommerce leader in vacations & cruise. NLG pioneered several early online travel technologies including the cruise industry’s first online booking engine. Previously, Aaron honed his survival skills in US Army’s 82nd Airborne and at global management consultancy Bain & Company. Aaron was also a founding member of General Catalyst Partners, a leading venture capital firm in Boston.

Cameron Jones

Silverrail

VP Commercial

Cameron Jones VP Commercial

Prior to SilverRail, Cameron spent 7+years at Expedia where he held a number of positions in Asia Pacific and Europe focusing on both Supplier Relations and B2B Distribution.Most recently Cameron lead Business Development for EMEA for Expedia’s Affiliate Network. Cameron also served on the board of directors of Nasdaq-listed eLong,Inc.,a leading online travel provider in China, from 2004 to 2007.

Will Phillipson

Silverrail

Co-founder & CTO

Will Phillipson Co-founder & CTO

With a decade-plus of travel technology and product development experience, Will has built several cutting-edge travel technology products, including NLG’s dynamic vacation packaging system. Nearly anyone using web-based travel products today has seen Will’s genius. If you’ve booked a vacation or cruise through Yahoo Travel, Orbitz, Hotwire, Priceline or Expedia, you’ve touched Will’s technology. Previous to SilverRail, Will had taken the reins as the VP Product Strategy and technical lead at ITA Software.

Speakers include:

Bruno Rodriguez

Anboto

UK & LATAM Sales Director

Bruno Rodriguez UK & LATAM Sales Director

Bruno Rodriguez is specialized in helping companies improve sales and lower costs by embracing cloud applications. He has over 15 years of experience in the IT sector, especially around Web 2.0, Software as a Service and Cloud business models. He joined Anboto in 2011 as Sales director, and previously had senior management positions in Panda Security, driving their Cloud business, and Euskaltel.

Mergers, joint-ventures and alliances have radically transformed corporate negotiations with airlines. Critics say there is less choice on many routes, but the carriers reply that the choices which remain are more competitive. Either way, how do travel managers need to re-think the way they put their airline deals together?

Speakers include:

Amon Cohen

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Specialist Business Travel Writer

Amon Cohen Specialist Business Travel Writer

Amon Cohen is a specialist business travel writer. He is contributing editor to Business Travel News, the US journal for travel managers, and writes for numerous other publications, including Supply Management, as well as penning a regular column for Buying Business Travel. In addition to his journalism, Amon is a copywriter for many companies in the travel industry. His range of work for corporate clients includes white papers, customer newsletters and website copy. Amon is also well known as a conference moderator. He has hosted (and planned) dozens of events for industry associations such as the Guild of Travel Management Companies, Association of Corporate Travel Executives and Institute of Travel & Meetings. As well as all the above, Amon runs Travel Media Training, a business which provides specialised media training for travel professionals.

Peter Glade

Star Alliance

Director of Sales & Market Development

Peter Glade Director of Sales & Market Development

As Director Sales and Market Development, Peter Glade is responsible for the entire portfolio of Star Alliance sales products and for all market-facing sales activity across the Alliance’s global network. His wide-ranging experience in the aviation business has assured him a strong reputation throughout the industry. After successfully completing the Lufthansa programme for high potential management trainees, Peter joined the Accenture global airline consulting practice, where he led several aviation-related projects. He joined the Star Alliance team in 2004 and played a pivotal role in the development of Star Alliance Corporate Plus - widely recognised as the leading alliance product for large international blue chip companies on the market today. He was appointed to his current position in 2007. Peter is married and the proud father of three children. Even so, he tries to find time to pursue his hobbies as driver of ambulance cars and (lay?)preacher.

Toni Goth

Allianz

Head of Global Travel Management

Toni Goth Head of Global Travel Management

Toni Goth has worked in the Travel and Aviation Industry for more than 20 years. He started his career at the German travel group Hapag-Lloyd, now part of TUI. He served in many different positions mainly within the areas of Business Travel and MICE (Meetings, Incentives, Conferences, Events). He gained an in-depth knowledge about corporate travel serving large customers and working on numerous business travel projects. Goth was heading FCI between 2000 and 2002, the then largest European specialist for the MICE segment with nearly 200 experts across Germany providing services mainly to corporate customers. This company was later merged into Maritz GmbH (now known as Grass Roots) where he was serving as Director for the operational part of the business. Later Goth linked his experience in the Corporate Travel world with new challenges in the Aviation industry. He worked several years for the world’s largest aircraft charter specialist Air Partner as Director for Business Development and Marketing in Germany, Austria, Switzerland, Hungary and Spain. Again the main customers were corporations using aircraft for specific missions and complex air projects. Later he joined Europe’s largest provider of business aircraft, NetJets Europe. The company operates about 150 private jets with a very complex business model and highly specialized operations headquarter near Lisbon, Portugal. There Goth was heading the corporate travel department and the subcharter unit. His team processes about 100000 roomnights and 55000 airline tickets per year most of them booked and fulfilled within 24 hours before the travel datere due to specific operation of NetJets. Since 2011 Toni Goth is leading the global travel and MICE initiatives of Allianz Managed Operations & Services (AMOS), the world-wide internal service provider of insurance and finance solutions giant Allianz. AMOS was founded 2010 and is to provide travel services, consolidation and new products to the Allianz group companies in more than 70 countries with about 150000 employees.Toni Goth is an expert on travel procurement, highly demanding technological solutions in the travel arena and all other subjects around modern corporate travel and MICE management.

Richard Tams

British Airways

Head of UK & Ireland Sales & Marketing

Richard Tams Head of UK & Ireland Sales & Marketing

Richard began his career with BA as a graduate trainee 20 years ago and since then has worked in a variety of roles in a number of markets across the world. These roles include Airport Manager Seoul, Cargo SVP for Western USA and Canada based in Los Angeles and Area Sales Manager for the Nordic Area and the Netherlands based in Stockholm. He returned to BA’s Head Office in 1999 as Commercial Manager Europe and then went on to fulfil a similar role in the U.K market. In 2000 Richard returned to the mainstream of UK Sales in the role of Senior Manager Multiples responsible for the airline’s key travel management company relationships. Following this, he was appointed Head of Corporate Sales in 2004 before taking on the role of General Manager UK & Global Corporate Sales in April 2006. On January 1, 2009 Richard’s remit extended to include leisure sales and he is currently Head of UK and Ireland Sales & Marketing.

Paul Wait

Virgin Atlantic Airways

General Manager Sales

Paul Wait General Manager Sales

Paul has been in the travel industry since 1972 having spent 27 years at American Express in Operations and Sales. He joined Virgin Atlantic in January 2000. His current role as General Manager Sales carries responsibility for strategy for all segments of the travel distribution in the UK and additionally Global/Multinational Accounts. He currently holds the position of Chairman of IATA’s UK APJC.

With mobile apps and a new generation of independently minded employees in the workplace, some observers believe traditional travel policies telling travellers who to book and how have no future. Do buyers need to loosen up their policy to reflect the new reality or, in these harsh economic times, is it a good moment to crack down harder than ever?

Speakers include:

April Bridgeman

BCD Travel

Senior Vice President

April Bridgeman Senior Vice President

April Bridgeman is a senior vice president for BCD Travel, the world’s third-largest travel management company. As head of Strategic Marketing, April leads global emerging technologies and market research, product and service strategy, corporate intelligence, and marketing and communications. She is a long-time road warrior with unmatched passion for the traveler experience and a clear vision for travel-related products and services that blend into today’s mobile and socially connected lifestyles. As a former procurement professional, April also loves to collaborate with clients to incorporate unique demand management strategies and newly available business intelligence to drive corporate travel programs across new horizons.

Michael Hill

The Coca-Cola Company

European Travel Manager

Michael Hill European Travel Manager

Michael is an travel industry veteran of over 20 years. He started his career with British Airways during which he worked within Sales & Reservations, and the Commercial Ticketing Desk. Having left BA Michael then worked for established TMCs where he held senior Operational roles within Rosenbluth International American Express, Ayscough Travel and NIS Europe, where he was laterally Director of Account Management. In 1997, he became EMEA Travel Manager for EDS where he worked for 2.5 years before their takeover by HP. He took the role of Global Travel Manager with the Intercontinental Hotel Group, before his current position as European Travel Manager for The Coca-Cola Company. Michael is passionate about his role and takes a very hands-on approach to his customer service focus.

Rob Hughes

Salesforce.com

EMEA Travel and Expense Program Manager

Rob Hughes EMEA Travel and Expense Program Manager

Robbie has been in the Travel industry 35 years , starting in 1976 at American Express where he spent 21 years working his way up to a number of Travel managerial positions throughout the organization. In 2000 he joined Cisco Systems in the UK with responsibility for their Travel and Expense program across EMEA .After a 6 year tenure he then joined the Oracle Corporation assuming the role of EMEA Travel Manager and latterly managing their Airline strategy and procurement across the region. In 2010 Robbie became the EMEA Travel and Expense Program Manager at Salesforce.com where he has responsibility for Operations, Service Delivery and Procurement. He holds a master certification in Project Management.

Paul Tilstone

GBTA Europe

Managing Director

Paul Tilstone Managing Director

Paul Tilstone joined GBTA as managing director of its European region in 2010. In 2011 he was appointed as Chief Global Development Officer with a brief to ensure regional best practice and to develop the organisation globally. He started his career in the travel management company sector of the industry in 1993 and in 2005 took up the post of CEO for the UK & Ireland’s Institute of Travel & Meetings where he developed research, sustainability projects and industry affairs. He has received the UK’s Buying Business Travel Diamond Award for services to sustainability in the sector and has been listed as one of the world’s top 25 business travel industry influencers in both 2007 and 2009 by Business Travel News for work in advocacy and sustainability. Paul is based in Surrey in the UK.

Andrew Winterton

Carlson Wagonlit Travel

President – Suppliers, Products & Technology

Andrew Winterton President – Suppliers, Products & Technology

There is evidence of best practice wherever we look – but rarely are these pockets of best practice pulled together, so opportunities are missed and the result can be an organisational Frankenstein – bits and pieces cobbled together in an ugly and inefficient framework that doesn’t function to its full potential. This session will examine elements of best practice across various areas of the hotel industry – transient rate sourcing, SMMP, compliance management, projects - and detail how one organisation brought all of these elements together, experienced great success and avoided a monster of missed opportunity.

Presented by:

Speakers include:

Jean Squires

Lanyon Inc

Director Business Development EMEA

Jean Squires Director Business Development EMEA

Jean’s industry involvement started with British Midland over 25 years ago.  Having joined Hogg Robinson Travel as a business travel consultant, she moved to branch manager before becoming part of the newly formed Account Management team responsible for clients including National Grid Company, Courtaulds plc, ABB and Hewlett Packard. Having then worked in a Business Development role, she was appointed Head of Strategy and Planning before being asked to join a new department which evolved to become HRG Consulting.  As Head of Hotel Consulting, Jean was responsible for implementing processes and procedures to deliver negotiated hotel rate programmes for clients as diverse as Ericsson, Astra Zeneca, MARS, Shell, Deutsche Bank, Rolls Royce plc, HSBC and Barclays Bank plc. Jean joined Hotelscene in 2008 and created the Consulting Plus department, delivering bespoke outsourced projects to corporate clients such as NokiaNSN and KPMG.  She also delivered regular webcasts on a variety of industry related subjects and produced several white papers to help corporate clients achieve their business objectives.  She joined Lanyon in January 2011 as Director of Business Development EMEA to expand the profile and penetration of the company within this region. Jean is also now a qualified Personal Fitness Trainer and finalising case studies for qualification as a Life Coach.

This has been the toughest year since the recession began for negotiations with hotel suppliers. What are buyers doing to win the best deals possible?

Speakers include:

Robert Daykin

Corporate Travel Partners Limited

Director and Managing Consultant

Robert Daykin Director and Managing Consultant

Following a 20 year career in sales and marketing, Robert moved into travel purchasing and management where he developed and implemented the strategic direction for the T&E category at The Littlewoods Organisation, Dresser Industries Inc. in the UK, and The Halliburton Company for the Europe/Africa region. In 2000 he established his own consultancy practice, travelConsult, focused exclusively on the T&E category, before joining with two other well known T&E specialists in 2002 to form The Corporate Travel Partnership (now known as Corporate Travel Partners Limited (The CTP)). The CTP is a specialist category management company, providing sourcing solutions for corporate travel programmes and T&E expense processes. Totally independent of the supply chain The CTP provides independent advice free from any conflict of interest. Services offered include consultancy, interim management, and outsourced travel management services. Working across the entire A-Z of the T&E category, The CTP helps organisation to optimise their managed travel programme by focusing on three key deliverables namely, fixing problems, keeping things simple, and delivering savings. Robert has supported many well known organisations to help them achieve their objectives for the T&E category, always delivering a significant return on investment. His clients range from SME’s to UK FTSE 100 companies and major multi-national companies, as well as UK Government Departments, other public sector organisations, and The United Nations (Kenya), with travel spends from as little as £500,000 to more than £150 million. He is a well known speaker/moderator at travel seminars/conferences in the UK, Europe, Russia and the USA.

Ally Dombey

Revenue by Design

Director

Ally Dombey Director

Samantha van Leeuwen

PwC

Head of UK Hotels and Venues

Samantha van Leeuwen Head of UK Hotels and Venues

Join Travelport for a workshop that will seek to look at the impact of suppliers unbundling services on the travel industry and Corporate Travel programmes across the globe.

Presented by

Speakers include:

Lorraine Jacobs

Travelport

Head of Corporate Business Development

Lorraine Jacobs Head of Corporate Business Development

Tracy Woods

Travelport

Director - Corporate

Tracy Woods Director - Corporate

Centralising meetings contracting creates major savings and boosts corporate governance, but taking control of this sensitive area of spend is a daunting task. Learn how the strategic meetings pioneers have achieved it.

Speakers include:

Paul Hussey

BSI

Director of Business Development – Meetings & Events

Paul Hussey Director of Business Development – Meetings & Events

Paul works with meetings & events planners and procurement departments alike, in order to meet the creative needs of businesses whilst, delivering savings and the highest level of value for BSI customers’ meetings and events investment. As a well known figure in the meetings & events industry for over 20 years, Paul was recently elected onto the Board of Eventia, recognised as the official trade body of the events and live marketing industry.

Carole Poillerat

Astra Zeneca

Global Category Leader

Carole Poillerat Global Category Leader

Carole has spent 16 years in the marketing & event industry holding several positions: content & planning, marketing, communication, sales & procurement. Her experience at each stakeholder of the value chain (PCO, communication & travel agencies, Global Corporations) in various industries (telecoms, communication, travel, pharma) has enabled her to have a deep knowledge of the Meetings & Events industry and the opportunity to influence key areas of it. Carole has been working in a lot of global transformation projects for her clients to help them increase their working process, manage risk, enhance monitoring and deliver better value. Based on the experience she has acquired through her leadership of numerous change management projects in various industries (telecoms, food, pharma, IT, etc) with different companies’ culture and environment, she is now driving the global transformation strategy of the Meetings & Events activity in AstraZeneca, on both procurement & working process.

Yvette Rudge

Institute of Travel & Meetings (ITM)

Buyer Director

Yvette Rudge Buyer Director

Travel management companies play a vital role for their corporate clients, but there can be frustrations over unforeseen extra fees or undelivered service levels. Learn what to watch out for both pre- and post-contract and think about whether you need to do anything different too – are you paying your TMC enough, for example?

Speakers include:

Chris Reynolds

3SIXTY Global

Senior Partner

Chris Reynolds Senior Partner

Chris, Senior Partner and co-owner of the specialist consultancy company 3SIXTY Global offers extensive experience in: Travel Programme optimisation Travel management company performance, tender, selection and implementation Travel procurement strategy and negotiation With over 20 years industry experience, Chris is well positioned to use his strong negotiation skills, analytical approach and demonstrable skills in procuring business travel services to assist other corporate buyers. His client portfolio includes major Banking, Technology, Insurance, Manufacturing, Retail and Public Sector. Chris spent 5 successful years as Travel Manager for Siemens where he had responsibility for supplier selection and management, negotiation and customer relations. Chris is a member of the Chartered Institute of Purchase & Supply and serving Board Director of the Institute of Travel and Meetings.

Travel is accelerating to Brazil, Russia, India and China at a time when other markets are stagnating. Yet the travel management infrastructure for these countries can still be extremely challenging. Find out the latest about handling travel for four of the fastest-growing destinations in many travel programmes.

Speakers include:

Ian Epps

ITP - International Travel Partnership

Director of Partnership Relations

Ian Epps Director of Partnership Relations

Ian has been in the Corporate Travel Industry since 1974 including 10 years with Thomas Cook Business Travel from 1985, where he worked in Sales, and Multinational Account Management until moving to American Express in 1995. There he managed a multinational team in Corporate Services later becoming Director - Emerging Markets where he had responsibility for Business Development of Travel and Card Services In 2001, Ian joined Galileo working with airlines in the Middle East, Eastern Europe, Russia and other CIS markets, moving to TUI-owned TQ3 Travel Solutions three years later. At TQ3, Ian was VP - Network Development in Europe, Middle East and Africa and is now Director of Partnership Relations with ITP – International Travel Partnership, a worldwide network of independent TMCs providing a full range of travel management and other specialist services to mainly SME corporate clients. Ian has been a member of ACTE, the Association of Corporate Travel Executives, for eighteen years and in 1995, working with Industry colleagues, helped to establish ACTE in Europe. During this time he served two terms on the ACTE Board and for three years was Chair of the EMEA Council. He lives near Kingston upon Thames, south west London and is married with three children, all of whom are full-time students.

The Global Business Travel Association has created a meetings management maturity model to help managers assess the health of their meetings programme and provide a diagnosis for how to improve performance. Come and find your place on the model and share best practice tips on progressing up the evolutionary ladder.

Speakers include:

Danielle Bartlett

Tesco

Buying Manager, Group Travel & MICE

Danielle Bartlett Buying Manager, Group Travel & MICE

Danielle joined Tesco in January 2006. Her Tesco career started in the buying team, initially within retail consumables and moving into travel just over two years later. As Buyer for Travel & MICE UK, Danielle progressed quickly before accepting her current role of Buying Manager, Group Travel in 2010. She was responsible for Tesco’s first event production e-auction and today, Danielle is at the forefront of developing Tesco’s travel and meetings strategies and industry leading travel technology and tools.

Many businesses now use a corporate online booking tool – but could you be getting more out of it? The same goes for expense management tools – how do you maximise their effectiveness, or are you still trying to bring one on board? And what about social media and mobile – how can you start using them to boost your travel programme?

Speakers include:

Dennis Bailey

Denovo Management

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Dennis Bailey -

Dennis Bailey is an independent Business Travel consultant with over 20 years of sourcing, operations and interim experience working for some of the world’s largest companies in the manufacturing, consultancy and fashion sectors, not to mention a number of SME’s. Having established his own business, Denovo Management Ltd, offering consultancy and interim management services to corporate clients, Dennis feels that with his background of being a Procurement professional, and an operational Travel Manager, he has a unique insight into the way that Travel is being managed in a lot of organisations, and can therefore seamlessly bridge the gaps between Procurement, Corporate Strategy, Traveller needs and expectations, and operational effectiveness

An essential advanced peer review of successes – and failures – with all aspects of meetings-related technology, including the before (booking and delegate management tools), the during (using video-conferencing and other AV gizmos during a face-to-face event) and the after (post-conference social communities).

Speakers include:

Carol Randall

Areka Consulting

Head of UK Consulting

Carol Randall Head of UK Consulting

Carol provides more than 28 years’ experience in the corporate travel industry, with expertise in various areas of program management: regional/global consolidation, RFPs, travel policies, meetings and events, and online booking tools. Before joining Areka Consulting, Carol spent 23 years working for global travel management companies, including American Express, Carlson Wagonlit Travel and HRG, helping major companies to develop their travel management and meetings management programs. More recently, Carol moved into consultancy, carrying out a global online booking tool review for a major energy company.

Key performance indicators are essential to measure whether your travel programme is meeting its strategic goals. Find out how to pick the rights KPIs for your organisation and how to work the data to improve your programme performance.

Speakers include:

Torsten Kriedt

BCD Travel

Vice President, Product Planning & Intelligence

Torsten Kriedt Vice President, Product Planning & Intelligence

Based in London, Torsten leads a global team responsible for service and product innovation for corporate level clients, market trend analysis, and strategic growth initiatives. Torsten continues to serve on the executive team of Advito - the consulting arm of BCD Travel - with a specific focus on industry research. He acts as Subject Matter Expert in selected client engagements for Program Strategy, Security and Performance Management. Torsten has garnered more than 20 years of international travel management and consulting experience, holds a first-class dual degree in European Business Studies with a major in International Finance Management and is alumnus of the ‘Stiftung der Deutschen Wirtschaft’, the foundation for high potentials initiated by the German employers’ federation.

Whether you are five years into the greening of your travel programme or set to introduce an environmental dimension for the first time, travel managers need a lot of help on this challenging journey. Come and swap best practices and learn the latest thinking in this highly interactive session.

Speakers include:

Bernard Harrop

IG Management

MD

Bernard Harrop MD

Public sector travel buyers face unique pressures, including unprecedented directives to cut spend, radical changes to framework agreements and the need to think green. How can you respond to this demanding situation?

Speakers include:

Betty Low

Public Sector Travel

Editor

Betty Low Editor

Betty Low is the co-founder and managing editor of Public Sector Travel, a web portal, online information service and organiser of business travel conferences for buyers in the public sector. She was formerly editorial director of Business Travel World for 15 years and now works as a corporate business travel and communications strategy consultant and as a freelance journalist and business travel writer.

Airports – facilities and efficiency
Airlines – comfort, preferred carriers and quality
Low cost or full service flights?

Serviced apartments
Comfort v. price
Arranging meeting and conference rooms

Documentation, including passport, visa and health regulations
Avoiding hidden charges
Effective use of the internet and the Travel Management Company

In this session we will discuss the various approaches for managing meetings in a centralised way providing case examples. We will also review 2012 meetings trends data to understand how those trends can impact your organisation and learn how to gain leadership support for managing meetings to deliver both savings and effectiveness.

Speakers include:

Elaine Hanan

American Express Meetings & Events

Director, Business Development EMEA

Elaine Hanan Director, Business Development EMEA

Peter Manning

American Express Meetings & Events UK

Director

Peter Manning Director

Peter Manning is the Director of Meetings & Events in the UK. He provides overall leadership for the UK Meetings & Events business including sales, pricing, marketing and operations with an ultimate focus on delivering exceptional customer service. For the past 37 years American Express Meetings & Events has been providing corporate customers with a wide range of services from individual event management to full strategic programmes that focus on return on experience, cost savings, transparency and risk management. Peter joined American Express in 2000 and a Director in SDN. He joined the Meetings business in 2006 and has been instrumental in delivering significant growth to this business. Prior to joining American Express Peter was the Head of Operations for Lloyd’s of London. He has a many years experience in strategic planning and organizational design, helping companies drive programmes for revenue improvement and cost reduction working in both the Insurance and Financial services Industries.

Sponsored By

Building a business case for travel and expense automation - The advantages of integrating travel and expense, setting up controls and overcoming implementation challenges.

Presented by:

Speakers include:

John Dickens

NEC Europe Ltd

European Shared Service Centre Manager

John Dickens European Shared Service Centre Manager

For past 3 years, European Shared Service Centre Manager at NEC Europe. New Build. Prior to this responsible for Centralised Pan European Bill to Cash operation for Global Crossing Telecommunications – 8 years 3 years both creating & deploying and operationally running Pan European Transactional Shared Service Centre for Wang Global (now Getronics) 14 years in various roles with Barclays Bank Regular speaker on Shared Service deployment and operations for last 14 years.

A high level discussion about global SMMPs and the benefits, challenges and lessons learned. This session will explore the real experiences companies and partners go through as they take up the challenge to provide holistic meetings management to operating regions around the globe.

Presented by:

Speakers include:

Kevin Iwamoto

Starcite

Vice President, Enterprise Strategy

Kevin Iwamoto Vice President, Enterprise Strategy

As Vice President, Enterprise Strategy, Kevin Iwamoto guides StarCite's overall global strategy for engaging with buyers and suppliers and next generation technology development. He also works globally with key influencers across industries to raise awareness of the benefits of strategic meetings management. In August 2011, Iwamoto edited and contributed content for the first published book on Strategic Meetings Management called, Strategic Meetings Management Handbook: From Theory to Practice. Prior to joining StarCite, Iwamoto was a key senior category manager in the Hewlett-Packard Global Procurement Organization’s Travel & Meetings Team. Over an 11 year timeframe, he managed numerous global travel categories for HP including Airlines, Car Rental, and Ground Transportation-Parking. His last portfolio of global spend management responsibility was over $1.2B USD, overseeing HP’s Global Corporate & Meetings Card, Hotels & Meetings categories. Iwamoto is also a former President & CEO of the Board of Directors for the Global Business Travel Association (formerly NBTA), the largest worldwide business travel association and has been honored with every major business travel industry accolade, including in 2009, the NBTA’s Industry Icon Award becoming only the 6th recipient of this exclusive award. He has been recognized by Business Travel News’ as a Best Practitioner a record 3 times and named top 25 Most Influential Executives for both MeetingNews and Business Travel News. Mr. Iwamoto holds a bachelor's of science degree in business administration from the University of Hawaii, Honolulu and a Global Leadership Professional (GLP) Masters designation from the Wharton School of Business. Iwamoto is a sought after industry spokesperson representing business travel interests globally to the U.S. Congress and the media, including NBC Nightly News, CBNC, Bloomberg, Financial Times, USA Today, The New York Times, The Wall St. Journal, and other publications and media outlets. He is also highly sought after to speak at industry events and writes a popular industry blog on SMMP which recently won the 2011 Silver Magellan Award from Travel Weekly.

Paul Wakelin

IBM United Kingdom Limited

Strategic Sourcing Specialist, Services Bureau Project Manager

Paul Wakelin Strategic Sourcing Specialist, Services Bureau Project Manager

A guide to the functionality deployed in state of the art UK rail booking systems to meet corporate buyers’ needs. Leveraging the value of your rail spend and the MI to support it. The importance of Rail as part of a managed travel programme, the coalescence of trip planning and expenses management systems, and insights into future ticketing strategies.


 

Speakers include:

Jon Reeve

Evolvi

Trade Relations Director

Jon Reeve Trade Relations Director

Jon Reeve has worked in the business travel and TMC sector for 36 years and has wide ranging experience in all aspects of corporate travel management. He was one of the original design team behind the development of the Evolvi UK rail booking tool, a product focused on the business market with specific strengths surrounding on-line management information, travel policy compliance and ticket fulfilment methodology. As Trade Relations Director for Evolvi, he strongly believes that the inclusion of UK rail travel expenditure should be a key facet of any organisation’s travel programme and that systems technologies should constantly be striving to deliver convenient and cost effective access to the rail product category within a managed purchasing environment.

Corporate travel is driving the rapid uptake in mobile services by travellers. But was does this mean in the long term for the role of the TMC in the life of the business traveller? How will that relationship evolve? Will corporations and TMCs have to adopt different policies as a result?

Speakers include:

Kevin May

Tnooz

Co-founder and Editor

Kevin May Co-founder and Editor

Michael O'Connell

Sabre Mobile and Traveler Services

Director of Business Development

Michael O'Connell Director of Business Development

Timothy O'Neil-Dunne

T2Impact

Managing Partner

Timothy O'Neil-Dunne Managing Partner

Paul Saggar

Director of Technology and Product Development

HRG

Paul Saggar HRG

Management demands are up as business remains tough. Controlling costs is critical. Inaccurate and incomplete information makes it difficult to control rogue traveler behavior and to meet management's budget demands. Static data makes it hard to make smart decisions in order to meet objectives.

Here is some good news for you. Cornerstone's C3 data management application gives you the information you need, quickly and easily.

Speakers include:

Kyle Moser

Cornerstone

Vice President, Business Development - Global Markets

Kyle Moser Vice President, Business Development - Global Markets

Kyle Moser has been instrumental in helping Cornerstone achieve at least a 20% growth in sales each year since he’s been with the company. As Vice-President of Business Development and Consulting, he spends a great deal of time helping clients to leverage the full power of Cornerstone products. He is also one of the key drivers behind Cornerstone’s plans to establish new relationships and transition from a product-oriented company to a service organization. Kyle started his career in 1984 with Chase Manhattan Bank in New York. He went on to take positions with Republic National Bank of New York and Academic Management Services of Providence, Rhode Island. In 1992, Kyle moved to the Indianapolis area to serve as president of America’s Tuition Assistance Corporation, a subsidiary of USA Group, Inc. In 1996, Kyle’s entrepreneurial drive led him to form his own sales-process consulting company and eventually become a founding partner of Creating Buyers, LLC. In that capacity, he served as a sales consultant to Cornerstone in 2004 and liked what he saw. The following year, he joined the team. Kyle holds a bachelor degree in Business administration with a concentration in finance from Adelphi University and an MBA with a concentration in finance from Hofstra University.

Speakers include:

Olivier Mindren

Traveldoo

Co-founder & Vice President Marketing

Olivier Mindren Co-founder & Vice President Marketing

As Vice President of Marketing at Traveldoo, Olivier Mindren is responsible for spearheading product strategy and product marketing. Olivier is regularly invited to speak at technology conferences for corporate travel and eProcurement. Olivier Mindren is a graduate in Electrical Engineering from Grenoble Institute of Technology. He also studied electrical engineering at McGill University, economics, finance and political sciences at Sciences PO Grenoble.

Speakers include:

Eoin Landers

Concur

Business Development Manager EMEA

Eoin Landers Business Development Manager EMEA

He has over 15 years of experience in the Travel industry and has worked in the Hotel, Airline, GDS, Travel Agencies and Travel Technology industries.  Today he leads a team of Partner Managers for the Travel sector in Concur EMEA and is based in Paris, France.