60 seconds with Business Travel Show advisory board member and head of travel agency sales at Enterprise/National, Olly Moore

 

What’s keeping you awake at night? 

Understanding business travel behaviour and identifying how rental can provide better solutions.

 

What innovation will make the biggest impact on travel management in the next 12 months? 

Instant, real-time access to information from booking and journey planning systems will help travel managers make better decisions around how best to keep employees mobile.

 

How will business travel look in 2022? 

Innovation will transform business travel so that by 2022, every step we take will be more determined by algorithms that will create a more seamless experience for the traveller.

 

How will managing business travel look in 2022?

Travellers will use technology to make the best decisions to suit their needs based on a range of pre-authorised options, and buyers will fine tune their policies and strategies by analysing usage information from these systems.

 

How will the business traveller look in 2022? 

Travellers will expect bespoke experiences tailored to their precise requirements. They’ll want seamless, friction-free service across every strand of business travel, from where they stay to what they eat and how they travel at every moment.

 

How will we, as an industry, best survive the next three years? 

The industry is thriving where providers are learning to adapt. It’s all about resilience. Business is here to stay – and business travel will be essential to support it.

 

Why do you attend the Business Travel Show? 

The Business Travel Show is where we meet people, improve our knowledge base and find inspiration to innovate. This is the industry’s Blue Riband event.

 

What are you hoping to see on the conference programme this year? 

We’re excited about the programme and looking forward to the future technology on display in the new WonderLAB section of the show.

 

 

 

 

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