FCM Launches Seeqa: Powerful New Online Booking Platform Within FCM Connect Gives Travellers And Bookers Unique Content And Functionality
FCM Travel Solutions is launching a powerful and progressive new online booking solution, Seeqa, that gives travellers and bookers access to unparalleled travel options and functionality as it aggregates GDS, non-GDS and FCM’s proprietary content within one business travel eco-system.
Built on the Amadeus cytric platform, Seeqa allows FCM to develop an exclusive roadmap for the platform’s capabilities that includes integrating FCM’s own technology applications and bespoke content. The first step in evolving Seeqa’s functionality will be integration of FCM’s AI chatbot-based app Sam which supports business travellers with all aspects of travel throughout their trip. Integration of proprietary content, for example, includes FCM’s SmartStay hotel programme which gives clients access to unique added value benefits at over 5,000 properties worldwide.
Seeqa is fully integrated within FCM Connect, the travel management company’s suite of next-generation interconnected travel technology tools which was unveiled in September 2017. Travellers and bookers can access Seeqa via Connect’s ‘HUB’, a single sign-on gateway designed for easy interaction via PC, tablet or mobile device.
Navigation of Seeqa is easy and fast via a single interface enabling users to plan, book and purchase air, hotel, car, rail and other ancillary services within company policy with just a few clicks. Tight integration between Seeqa and other FCM Connect applications will ensure that booking flows are further optimised giving bookers and travellers a seamless user experience.
Over 900 settings mean Seeqa can be configured according to the corporate’s preferred suppliers, special rates and travel policies. These preferred travel options for flights, hotels, trains, low-cost suppliers or direct providers are available at a glance with no need to open multiple windows. Searches take into account the traveller’s personal booking history and overall comfort preferences. Users can also ‘speed book’ recurring flights and hotels in less than 30 seconds. Further developments will allow frequent trips to be booked directly via the traveller’s preferred channels, including HUB and Sam.
“In a fast-changing business travel environment, we recognise the need to continue to innovate our products and services and look ahead to the future needs of our clients, in order for FCM to stay at the forefront of the TMC sector,” said Marcus Eklund, Global General Manager, FCM Travel Solutions.
“Bookers and travellers need an online tool which is agile and easy to use, but also gives them access to the widest choice of travel content whilst still integrating within a company’s travel programme to maximise cost savings. As an end-to-end solution, Seeqa gives our clients optimised content and a full choice of booking options for all aspects of their business travel needs – mixing best public fares with negotiated rates and FCM proprietary content. Plus Seeqa has the best search engine currently available in the market and superior features in terms of functionality,” explained Eklund.
“However, FCM also needs an online booking tool that can evolve and flex with our own business developments. Whilst we will still
support stand-alone booking tools within our business, we will continue to drive towards omni-channel bookings, offering our clients the tools they need to suit their business,” Eklund said. “Seeqa allows us to build custom booking flows; the first of which is full integration in Sam. We will continue to integrate Seeqa into other components of FCM Connect so that travellers, bookers and arrangers can book all the content they need through mobile, chat, online or even directly in HUB. Our FCM Labs division is also working on additional functionality such as multi-office search functionality whereby the user can search fares on a certain route within Seeqa in multiple FCM countries to find the most cost-effective option.”
FCM Travel Solutions will officially launch Seeqa at the Business Travel Show in London on 21/22 February 2018.
A Summary of Seeqa’s Features & Benefits
- Unique user interface and booking flows
- Tight integration with Sam and other FCM Connect components
- Frequently booked trips templates
- Optimised content including unique FCM content
- Multi-country air search (offering unparalleled access to the best fares)
- NDC content
- Travel arrangers can view multiple traveller searches/bookings in one go